Privacy policy
8CT Energy app · last updated 9 October 2026
This policy explains what 8th Century Tech ("we") collects through the 8CT Energy app and our energy platform, why, and the choices you have. The app is for customers who already have an energy service with us.
What we collect
- Your account: your name, email address, phone number, account number and the address of each site we supply, as on your service agreement.
- Your sign-in: your password (stored only as a secure hash) and the sessions you are signed in with.
- Meter readings: the readings the meter at your premises sends us: voltage, current, power, power factor, frequency and the energy you use.
- Bills and payments: your invoices, wallet balance, top-ups and payment records. Card and bank details are entered on our payment provider's page (Flutterwave). We never see or store them.
- Support reports: what you write to us, and any photos you choose to attach.
- Notifications: a push token for each phone you are signed in on, so we can send you notifications. Also your notification choices.
The app does not use advertising, does not track you across other apps or websites, and does not use your location.
Why we use it
- To supply and maintain your energy service, and to show you your readings, usage, bills and service status.
- To bill you and take payment for your plan or wallet.
- To tell you about things that need your attention: supply alerts, planned maintenance, payments, bills and replies from our team.
- To answer your support reports.
- To keep your account secure.
Who we share it with
We do not sell your information. We share only what each service needs to do its job for us:
- Flutterwave: to process your payments.
- Google Firebase Cloud Messaging: to deliver notifications to your phone.
- Our email provider: to send your sign-in codes and account emails.
We may also disclose information where the law requires it.
How long we keep it
- Detailed meter readings: up to 180 days. Daily and monthly usage summaries: up to two years.
- Account, billing and payment records: for as long as you are a customer, and afterwards for as long as the law requires us to keep financial records.
- Push tokens are removed when you sign out, delete your login, or the phone stops accepting notifications.
Your choices and rights
- You can see and correct your contact details in the app (More › Profile).
- You can turn notifications on or off in the app and in your phone's settings.
- You can delete your login at any time: in the app under Settings › Security › Delete my login, or see how to delete your login.
- Under the Nigeria Data Protection Act 2023 you may ask us for a copy of your information, to correct it, or to delete what we are not required to keep. Write to us at the address below.
Security
Information travels between the app and our servers encrypted (HTTPS). Your session is kept in your phone's secure storage, and passwords are stored only as hashes.
Children
The app is meant for account holders and the people they invite. It is not directed at children.
Changes
If we change this policy, we will update the date at the top and, for significant changes, tell you in the app.
Contact
8th Century Tech
Email: support@8thcenturytech.com
Phone: +234 8032514991